TriageAI reads every incoming email, auto-responds to routine questions, and escalates what matters directly to your human team.
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TriageAI runs on best-in-class infrastructure from AMD, Fireworks AI, and Convex
GPU-accelerated embedding compute on AMD Instinct hardware with ROCm
AMD ROCmGPU-Accelerated Embedding ComputeSub-second LLM inference for email classification and reply drafting
Fireworks AIFast LLM InferenceReactive backend with realtime sync, ACID guarantees, and type-safe queries
ConvexReactive Backend Platform
Precision Utility at Scale
Auto-Responds
TriageAI drafts accurate replies for routine questions — password resets, shipping status, FAQs — using your knowledge base and brand voice.
Escalates Smartly
Complex issues (billing disputes, legal threats, VIPs) are instantly flagged and routed to the right human with full context and suggested actions.
Full Transparency
Every decision shows the classification, confidence score, and reasoning. You can override, edit, or approve — AI never sends without you.
How It Works
Connect Your Inbox
Link Gmail or Outlook in one click. TriageAI starts reading emails instantly — no forwarding, no setup headaches.
AI Classifies & Drafts
Every email is analyzed, classified by type and urgency, and a reply is drafted using your tone, knowledge base, and rules.
You Review & Approve
See every decision with confidence scores and reasoning. Edit, approve, or escalate — AI never sends without you.
Simple, Transparent Pricing
Choose the plan that's right for your team. All plans include a 14-day free trial.
Starter
Perfect for small teams getting started with AI triage.
- Up to 500 emails/month
- Auto-reply for routine questions
- Smart escalation rules
- Email support
Get in Touch
Have questions? We'd love to hear from you.